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FAQ

FAQ

Can I change the amount of coffee I receive with every shipment?

Certainly!

It’s simple to change the amount of coffee you receive with every shipment by simply heading over to the Subscriptions section of your account dashboard and using the “Change Subscription” feature.

Five easy steps. Here’s how to do it…

Step 1

Head over to the Subscriptions section of your account dashboard (if you’re not logged in, you’ll be prompted to do so) and click the Change Subscription link.

Step 2

Decision time! How much coffee would you like? For this example we’re changing from a 12oz “Standard Bag" to a 6oz “Half Bag”.

Click the “Update” button to the right of the current bag size.

Step 3

You’ll be presented with a range of bag sizes from which to choose, from the smallest 6oz “Half Bag”, all the way up to the 36oz “Triple Bag” option. Select your new size and click "Continue". 

Step 4

You will now see your updated subscription with the new bag size. From here you can continue to make other changes — like the type of coffee or frequency — or continue on if you’ve made all the changes you’d like.

Since we’re only here to change the size of the bag, we click the “Confirm and Finalize” button. 

Step 5

That’s it! Bask in the glory of your accomplishment and gaze proudly at your newly modified subscription.

Good job!

Last Updated Jul. 1, 2020