When will my order ship?
Individual Coffee Orders
Many coffees we offer have a limited set of days during the week on which they roast.
Those item’s product pages will indicate either
- the next day that particular coffee will ship
- or an estimated number of days past ordering that the item will ship
Otherwise, for those coffees with a M-F roast schedule, you can expect orders placed via our online shop will roast and ship:
- the next day if ordered by 1:30 PM PST
- two days later if ordered after 1:30 PM PST
- the forthcoming Monday if ordered between 1:30 PM PST Thursday and 1:30 PM PST Sunday
You can always view the exact roast and ship date on your subscription by heading to the Subscriptions section of your account dashboard.
If you are a new subscriber or have started a trial, welcome! Your first order was created when you signed up and will roast and ship in 1 to 2 business days.
Brewing equipment and merchandise orders will take 1-3 business days to process. From there your order will ship with FedEx Home Delivery or USPS Ground, both of which estimate 1-7 business days for shipping.
Please Note: Our shipping partners are seeing unprecedented volumes, and due to this we cannot guarantee shipping timelines from third party shipping partners USPS or FedEx. The shipping dates provided are estimates based on best efforts by the shipper and packages may arrive later due to logistical delays. Please reach out to us with any questions. If this is a time sensitive order, we recommend pursuing local options if possible.